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Why does the "Customer Care Social Media Contact Team" always come out with the "Oh noes - this is such a bad news surprise to us" reply, to all the people complaining about the slowness of the mail - as in not days, to the next suburb, but weeks? And this one topic is raised, from locations, all from around Australia. And everyone is complaining it's getting worse - and has been deteriorating since Fahour (Citibank boy = thieves) got the job from Malcolm Turnbull (Goldman Saches = thieves), seemingly to wind down Australia Post to the point where everyone hated it, no one used it, and it had to be sold off and privatised...

Ida Lai Clearly we need to resort to Facebook to get in touch with customer service. I have a parcel that was delivered and signed for to ShopMate on 25/07. I sent a customer service enquiry and I have yet to receive any form of reply. When I try to locate my parcel, I get an error message saying that it cannot be found. Do the ShopMate employees only work when it's convenient for them or are they always on break? This is not the first or second time that I've had to contact AP regarding a parcel that cannot be found. Marie Elizabeth I wrote a message but it didn't get answered so I better put it here. I have a parcel from the US and one form the UK arriving with no tracking even though I confirmed with both of them to receive tracking and sign for. What can I do to make sure my parcels are not stolen seeing as the last one that came not signed for had its contents stolen leaving me with an empty box...? Lee Sharp I would like to register a complaint about the mail service,...

Precarious work structures foster parasite economy that cut workers' pay     Josh Bornstein July 28 2016 - 12:00AM http://www.smh.com.au/business/comment-and-analysis/precarious-work-structures-foster-parasite-economy-that-cut-workers-pay-20160727-gqetwy.html In the lead up to the federal election, Woolworths got lucky. On June 26 the Fair Work Ombudsman (FWO) published a scathing report about Woolworths' mistreatment of its underpaid trolley workers. The timing of the report - one week out from the end of a marathon election campaign - guaranteed scant press coverage. Woolworths was spared the sort of ignominy that 7-Eleven has suffered after exposure of its own wage fraud scandal. The workplace watchdog's report excoriates Woolworths for its mistreatment of the workers caught up in "complex labour supply chains with networks of corporate structures and intermediaries to facilitate cash payments, recruitment of vulnerable workers and production of false records"....

Gulf Finance House CEO Ahmed Fahour speaks at a news conference held in Manama, October 14, 2009. Gulf Finance House has raised so far some $100 million for its planned capital hike of $200-300 million, Fahour said on Wednesday. Reuters/Hamad I Mohammed  http://www.ibtimes.com.au/australia-post-boss-face-senate-inquiry-allegations-overseas-labour-exploitation-1464333  Ahmed Fahour, chief executive officer of the Australia Post, has been asked to be present in the Senate for an inquiry on working visas. There were claims some delivery contractors underpay workers. In August, Australia Post sacked contractor Baljit “Bobby” Singh. ABC released a series of reports indicating the working visa scams and exploitation of post and parcel drivers. Reports aired by the network’s 7:30 program prompted the immediate arrest of the contractor accused of running a visa scam. The Senate inquiry will also be dealing with investigation and interrogation of 7-Eleven stores and United Petroleum fr...

Australia Post boss Ahmed Fahour says the business won't survive without drastic overhaul. It's been revealed nearly 2000 jobs will go as the company prepares to post losses of up to $500 million this financial year. In an exclusive interview on 3AW, Mr Fahour told Neil Mitchell "the rest of the business is going well". But he said the mail department of Australia Post has suffered due to an unforeseeably dramatic decline in postal volumes.

Oct 9 2015 http://www.smh.com.au/national/australia-posts-ahmed-fahour-calls-for-work-traineeships-to-counter-lure-of-extremism-20151008-gk4nr2.html The head of Australia Post has called on business and government to offer work traineeships to young Muslims as way of countering the lure of extremism. Ahmed Fahour, Australia's most prominent Muslim business leader, told a Melbourne audience on Thursday the past 18 months had been "really hard to endure" after the emergence of Daesh in Syria and Iraq. He said the terrorists were neither "Islamic nor a state", but the "twisted ideology" spread by social media had torn apart good families – "both, here, in Australia, and in nations right across the globe". He also warned far-right "pockets of fascist intolerance" had also exploited the internet as a way to connect and promote a misguided idea Islam and the West are somehow incompatible. Mr Fahour pointed to debates over banning headscar...

http://www.themercury.com.au/news/what-exactly-are-we-paying-you-for/news-story/f0a90ac8dda8da06ccda5433271c9760?nk=28dabf42f2c91b24a57b7a0a9d29089c-1469528528 ‘What exactly are we paying you for?’ Frank Chung, news.com.au February 1, 2016 7:39am AUSTRALIAN taxpayers are now paying more and more for postage, so why can’t Australia Post even deliver a package? That’s the message from irate customers, who have flooded the postal service’s Facebook page with a litany of complaints about lost letters, long waiting times and package delivery fails. But despite the complaints, Australia Post says its service is actually getting better. The company has also defended the $2.1 million salary of CEO Ahmed Fahour, saying he turned down a $2.9 million performance bonus. ‘WHAT ARE WE PAYING FOR?’ Customer Jennifer English Poole vented on Facebook after tickets for her daughter to see The Wiggles at Sydney Opera House on Australia Day turned up the day after the concert. “Awesome effort. Not sure wh...

http://www.abc.net.au/worldtoday/content/2015/s4288194.htm Aug 8 2015 ELEANOR HALL: Australia Post has called in Victoria's former chief commissioner of police to investigate allegations about a contractor running a criminal syndicate that involved defrauding the Commonwealth and falsifying documents. Three men have been charged with a series of offences relating to an alleged immigration racket involving Australia Post delivery drivers after raids across Melbourne yesterday. Former chief commissioner of Victoria Police Ken Lay will now undertake an internal review to examine how the alleged activity occurred and how contractors and sub-contractors operated within the organisation. Australia Post's managing director Ahmed Fahour told our business editor Peter Ryan that he won't tolerate criminal behaviour in the organisation. PETER RYAN: Ahmed Fahour, the arrest of a millionaire delivery contractor allegedly running a criminal fraud syndicate has happened on your watch. Wha...

http://www.themandarin.com.au/23427-australia-post-concerns-raised-stakeholder-consultation/ by David Donaldson 25.02.2015 Senators have expressed concern over Australia Post’s management of its stakeholder engagement processes, with CEO Ahmed Fahour coming in for a grilling at Senate Estimates. Australia Post CEO Ahmed Fahour has been criticised over his company’s handling of stakeholder consultation as it undergoes major restructuring at Senate Estimates. Senators expressed concern yesterday that Australia Post was doing a poor job of engaging the stakeholders — including franchisees, licensed post offices, business, unions and others — on the future of mail delivery as its letters service goes into “terminal decline”, as Australia Post CEO Ahmed Fahour himself described it. Around 97% of users of “addressed letter” services are government and business entities, with only 3% being “social” users, Fahour told the committee. Despite the protestations of Fahour that the corporation had ...

http://thenewdaily.com.au/news/national/2015/02/25/australia-post-boss-ahmed-fahour-keep-job/ 8:45pm, Feb 25, 2015 As Australia Post faces its first full-year loss in 30 years, there are calls for its chief executive Ahmed Fahour to stand down. This comes as the Abbott government is expected to announce a reform package – within weeks – designed to help arrest the falling financial performance of Australia Post, which on Monday announced a 56 per cent drop in half-yearly profit. The nation’s postal service recorded a first-half profit of just $98 million, with the dive driven by mounting losses of $151 million in its letters business. • Australia Post faces catastrophic losses “We’re at a crisis point,” Mr Fahour told Fairfax Radio. With the proposed reforms, Australians could face exorbitant postal costs and slower mail. AAP Australia Post recorded a first-half profit of just $98 million. Photo AAP Mr Fahour, whose annual salary is $4.8 million, says this would counter the financial i...

Peter Goers: The great letter letdown has me going postal http://www.adelaidenow.com.au/news/opinion/peter-goers-the-great-letter-letdown-has-me-going-postal/news-story/e2a047e7d12c9b58ae7dbdaf4eab36ff Peter Goers, Sunday Mail (SA) January 23, 2016 9:30pm OLDER readers (bless you) will recall that the postman always whistled twice. We had two postal deliveries a day and one on Saturdays. Now we have three classes of mail — and a letter may take up to six days to be delivered. The sun has finally set on the British Empire. The British invaded 171 out of a possible 193 countries and perpetrated genocide, exploitation and the rape and pillage of resources (some noisy, racist patriots are horrified that the Chinese are buying up bits of Australia but had no problem with Lord Vestey and other Poms owning vast land in northern Australia and exploiting workers). I digress. I digress professionally. The British did provide three good things: the world’s best postal system (which they invented)...

Incompetensus Maximus plays Greasy Palms amongst the Peerage, while the Shit Kicker Slaves starve. http://www.heraldsun.com.au/business/australia-post-chief-ahmed-fahour-calls-for-pay-equity-push/news-story/ec649ce21e0a33ef4881359517aeb140?nk=28dabf42f2c91b24a57b7a0a9d29089c-1469370847 Australia Post chief Ahmed Fahour calls for pay equity push Jeff Whalley, Herald Sun July 23, 2016 12:00am Subscriber only THE nation’s postal chief has challenged corporate Australia to pay women more after his organisation was revealed to be one of the best major ­employers for wage equality. Australia Post chief Ahmed Fahour says employers need to work harder to overcome the disparity in sal­aries paid to men and women. “It would be wonderful if every corporate had a gender action plan; it would be great for them to reduce this national pay gap,” Mr Fahour said. His comments come after the release of figures showing Australia Post’s gender pay gap is 1.28 per cent — far smaller than the pay gap nation...

The customers, and ex customers, give widely divergent perspectives, to the Australia Post shit speaking glove puppets. This just another case in point. More and more, in hundreds of thousands. http://www.heraldsun.com.au/leader/inner-south/australia-post-storage-depot-in-braeside-hit-by-thieves/news-story/575e0d73a80e7252523a5a0ccb630a91 Australia Post storage depot in Braeside hit by thieves Nicholas Payne and Stephanie Chen, Mordialloc Chelsea Leader July 21, 2016 11:34am MORE than 100 parcels have been stolen from an Australia Post depot. It’s believed two young people forced open a hatch at the Braeside depot to get access to the stored packages. Victoria Police spokeswoman Amelia Penhall said they were searching for two suspects — believed to be a man and woman aged in their late teens to early 20s. “It is believed two unknown offenders attended a post office on Venture Way between 5.45pm Monday, July 11, and 5.15am Tuesday, July 12, and have stolen about 100 parcels,” Ms Penhall...

http://www.businessinsider.com.au/this-startup-is-taking-on-australia-post-in-its-most-profitable-segment-2016-7 Simon Thomsen Jul 21, 2016, 10:47 AM A Sydney startup is ramping up its challenge to Australia Post’s parcel business by launching a new satchel service for small business. Sendle, a door-to-door parcel delivery using technology to drive down the costs of sending parcels, launches Sendle Satchels today, targeting one of the most profitable segments of Australia Post’s business, promising better prices and greater convenience for parcels as small as 500g. Founder and CEO James Chin Moody says the 500g A4 satchels will be picked up from you and delivered nationally from $6.95. “We are now cheaper and more convenient than the post office for sending parcels from 500g up to 25kg,” Moody said. “What we’re offering is the option to send a satchel without needing to line up at the post office and without the need to pre-purchase in bulk to keep costs down.” Launched in November 201...

http://www.dailymail.co.uk/news/article-3698468/Australia-Post-parcel-takes-two-weeks-Sydney-Melbourne.html How Australia Post takes two WEEKS to deliver a parcel between Sydney and Melbourne     Customer shared two-week commute of parcel from Sydney to Melbourne     Image was met with anger from several other Australia Post customers     Australia Post recently launched new letter and parcel delivery services     Services met with an outpouring of complaints from irate customers     Company announced an 84 per cent drop in half-year profits in February At the rate Australia Post is going lately it could be time to invest in a carrier pigeon. An irate customer has shared an image online of the painstakingly slow two-week commute of a parcel delivered by the national postal service from Sydney to Melbourne. The image comes as Australia Post is flooded with complaints for their new automated parcel delivery service...