A primary example of how incompetent the management of Australia Post ARE.
http://www.couriermail.com.au/news/queensland/posties-running-gauntlet-of-abuse-over-late-deliveries/story-fnihsrf2-1226748108091
POSTIES have been the targets of intentional dog attacks, car swipes and had objects thrown at them from angry North Queensland residents whose mail is being delayed.
Townsville posties blame staff cutbacks and poor management for the slow mail deliveries.
Last week Australia Post admitted to an employment freeze after several residents across Townsville and Ingham reported mail delays of up to one week.
A contract postie, who did not want to be named, told the Townsville Bulletin it wasn't unusual for up to 7000 homes in one area to miss out on mail in one day, because of staff shortages.
He said residents were taking their anger out on posties.
"I've had stuff thrown at me quite often, I've had a car run over me when it backed out of the driveway, and one guy set his dog on me," he said.
"People get upset and they're the most important people in the world.
"I'm in the process of looking for a new job it's that bad. It's very dangerous."
The postie said poor management was breaking morale among workers, and said they received little support when an incident happened.
"You have to take the blame and accept whatever happens to you out there," he said. "It's been very stressful and it's got to the point where everyone is whingeing at work but no one is willing to do anything ... as soon as someone stands up, management cracks down on them."
The postal worker said Australia Post had shifted the blame on him after he was hit by a car.
He said the company also offered incentives in an attempt to keep staff and had given movie tickets to one worker who kept calling in sick, if he came up to work.
The postie said many were feeling under the pump, with nine delivery vacancies in Thuringowa alone.
He said they were being told to be back at base by 5pm, which meant mail runs were being shortened.
"If staff are short, we're told to leave runs behind," he said.
"Some days we leave four to five runs behind in one region that includes express envelopes and registered mail. We've actually had people's mail at base for two to three days before they're able to collect it."
Australia Post has a policy of no more than 4 1/2 hours on a motorbike, but the worker said most posties were out for six to seven hours at a time.
Posties running gauntlet of abuse over late deliveries
POSTIES have been the targets of intentional dog attacks, car swipes and had objects thrown at them from angry North Queensland residents whose mail is being delayed.
Townsville posties blame staff cutbacks and poor management for the slow mail deliveries.
Last week Australia Post admitted to an employment freeze after several residents across Townsville and Ingham reported mail delays of up to one week.
A contract postie, who did not want to be named, told the Townsville Bulletin it wasn't unusual for up to 7000 homes in one area to miss out on mail in one day, because of staff shortages.
He said residents were taking their anger out on posties.
"I've had stuff thrown at me quite often, I've had a car run over me when it backed out of the driveway, and one guy set his dog on me," he said.
"People get upset and they're the most important people in the world.
"I'm in the process of looking for a new job it's that bad. It's very dangerous."
The postie said poor management was breaking morale among workers, and said they received little support when an incident happened.
"You have to take the blame and accept whatever happens to you out there," he said. "It's been very stressful and it's got to the point where everyone is whingeing at work but no one is willing to do anything ... as soon as someone stands up, management cracks down on them."
The postal worker said Australia Post had shifted the blame on him after he was hit by a car.
He said the company also offered incentives in an attempt to keep staff and had given movie tickets to one worker who kept calling in sick, if he came up to work.
The postie said many were feeling under the pump, with nine delivery vacancies in Thuringowa alone.
He said they were being told to be back at base by 5pm, which meant mail runs were being shortened.
"If staff are short, we're told to leave runs behind," he said.
"Some days we leave four to five runs behind in one region that includes express envelopes and registered mail. We've actually had people's mail at base for two to three days before they're able to collect it."
Australia Post has a policy of no more than 4 1/2 hours on a motorbike, but the worker said most posties were out for six to seven hours at a time.
Comments
Post a Comment