Australia Post - the most trusted brand? Yeah by who's bu$$shit survey?
I have seen surveys of Australia Post, promoted by Australia Post, saying that Australia Post is the most trusted brand in Australia.
For instance:
Down at the bottom of the page.
http://www.smh.com.au/business/marketing/agency-to-set-out-digital-strategy-20110526-1f62x.html
Australia Post is one of the most trusted brands in Australia, ranking second in this year's AMR Reptrak brand reputation study of the country's 60 largest companies. The result is an improvement on last year, when Australia Post ranked three places lower.
I have seen other surveys ranking it at the 14th most trusted brand...
And yet real people who use the service, and have been regularly and all too often burnt badly by it, all too often rank it as the "Not to be trusted at all" brand.
On the Australia Post Facebook page - this is just NORMAL feedback, and forget the issue that it's predominantly one person here, who has been burnt badly and is having his moment on the soap box - this is the same grade of feedback that comes from thousands of totally unconnected people from ALL around the country.
Andy Firth Please consider using a courier! Don't post parcels with Australia Post. The rest of us have found out the hard way. It's probably cheaper via independent courier service too. I've lost a one off vintage reel to reel tape deck I bought on Ebay. It may yet turn up but I'd hate for you to go through what the rest of us have...
These two statements:
"I'd hate for you to go through what the rest of us have..."
"It's private couriers from here on."
To tack this on the end:
And it's just getting worse.
These bullshit artist - corporate lying arseholes "Oh Australia Post is the most / second most trusted brand in Australia....
My answer to your bogus $$$$$$$ surveys, is "I don't believe you" - because the customers at the coal face are saying different.
"Great instead of getting my package delivered, I was carded; and now I have to go all the way into town to pick up my parcel, that has just been stolen - thank goodness it's only 4 weeks late on a promised 3 day delivery!! Fuck I am so lucky. -
Where is that customer satisfaction survey by the Wanktest Reality Check Survey Co?
I must fill it out right now before I watch the Mouskateers down at the Brady Bunch Glee Club and tell them how excited I am at getting charged a $50 late payment penalty by the Cuntingwealth Bank who incurred a 5c interchange fee!!!
Life is glorious - skip, skip, skip."
For instance:
Down at the bottom of the page.
http://www.smh.com.au/business/marketing/agency-to-set-out-digital-strategy-20110526-1f62x.html
Australia Post is one of the most trusted brands in Australia, ranking second in this year's AMR Reptrak brand reputation study of the country's 60 largest companies. The result is an improvement on last year, when Australia Post ranked three places lower.
I have seen other surveys ranking it at the 14th most trusted brand...
And yet real people who use the service, and have been regularly and all too often burnt badly by it, all too often rank it as the "Not to be trusted at all" brand.
On the Australia Post Facebook page - this is just NORMAL feedback, and forget the issue that it's predominantly one person here, who has been burnt badly and is having his moment on the soap box - this is the same grade of feedback that comes from thousands of totally unconnected people from ALL around the country.
Not impressed! Paid for express post, due to be delivered today - no package!
Thankyou for letting me and my kids down, will not use this service again and will be demanding a refund!
Thankyou for letting me and my kids down, will not use this service again and will be demanding a refund!
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Australia post seem to be constantly increasing prices and lowering service. Soon we will be paying to just throw our mail in the bin!- It's not good mate! Some of us have been waiting months for parcels!
Here to help you Mon-Fri 7:30am-9pm and Sat 8am-1pm AEDT. For further assistance please visit auspost.com.au 131318 or your local post office.
What B/s in the above.
The most expensive but most unreliable and pathetic postal service in the world. Why you have a Facebook page is a wonder to me. You can't even get your lost item reports sorted within 2 weeks! I will NEVER use Australia Post to send a parcel.
It's private couriers from here on.
Hi, I am trying to use this click and send thing but the only two options I get when trying to pay are "pay now with courier pickup" or "pay later at PO". I want to just pay and lodge it but I dont have that option?? I tried it with a normal itme and an item linked with ebay and still no luck whats the go?
These two statements:
"I'd hate for you to go through what the rest of us have..."
"It's private couriers from here on."
To tack this on the end:
Why are Australia Post parcel rates so ridiculously high? It is costing $150 to send just 30 LP records to a guy in the USA. That is horrendous.
Thousands and thousands and thousands of customers, from all around the country - for YEARS, have been posting the same fucking comments.
And it's just getting worse.
These bullshit artist - corporate lying arseholes "Oh Australia Post is the most / second most trusted brand in Australia....
My answer to your bogus $$$$$$$ surveys, is "I don't believe you" - because the customers at the coal face are saying different.
"Great instead of getting my package delivered, I was carded; and now I have to go all the way into town to pick up my parcel, that has just been stolen - thank goodness it's only 4 weeks late on a promised 3 day delivery!! Fuck I am so lucky. -
Where is that customer satisfaction survey by the Wanktest Reality Check Survey Co?
I must fill it out right now before I watch the Mouskateers down at the Brady Bunch Glee Club and tell them how excited I am at getting charged a $50 late payment penalty by the Cuntingwealth Bank who incurred a 5c interchange fee!!!
Life is glorious - skip, skip, skip."
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