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Showing posts from December, 2015

I have decided that I have earned my own PHD for doing all of this.

Because I said so.

Australia Post’s cash cow is drying up:

(This is a well thought out article) Time for some new thinking https://theconversation.com/australia-posts-cash-cow-is-drying-up-time-for-some-new-thinking-37838 Feb 2015. Australia Post’s first half results, released today, mark more bad news for our national letter carrier. The headline group profit of A$98 million partially masks a steep and accelerating decline in the profitability of the letters delivery business – which lost A$151 million in the first half and is in line to drive group results into the red for the full year ending June 30, 2015. The decline in the letters business has been well flagged, even if the precipitous decline we are now observing surprises some. Remedies in this area are clear and relatively uncontroversial – higher prices for letters and a staggered weekly delivery schedule for most homes and businesses. The fact that these initiatives will further erode letter volumes is unavoidable. Parcels turnaround The real problem for Post, however, lie...

I saw this coming.... YEARS AGO.

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A nd so have a LOT of other people..... My blog is basically an aggregation of my experiences and observations, and the experiences and observations of many, many others.. A comment to a Herald Sun article: "Australia Post is Finished !! Its only a matter of time. We spend $250,000 a year with them and they lose and damage thousands of dollars of products with no recourse. They think they are a business but they are still a Government Department with no accountability for their actions. In today's on line market place fast efficient tracked delivery is essential ! Like many on line sellers we are looking at alternatives as Australia Post simply don't perform and frankly they don't care !" ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ F rom my recollection, the earliest these sorts of comments or the developing buds of them, started to appear, was about 2003 ~ 2005 - 2007.... By about 2011 - 2012, this general undercurrent was well established. And in 2015 - 2016 - it's n...

Australia Posts price hike myths.

Or the problems you have when try to bullshit millions. Some of them have memories and can dispute the issue. Australia Post communications manager Michelle Skehan​ says the reason the monopoly is in place is to allow it to cover the cost of the Community Service Obligation (on-time delivery and delivery to 98 per cent of delivery points five days a week. She also said the basic postage rate has increased only four times in the past 23 years. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~     December 22, 2015, 12:31PM     This is the 5th price rise since 1992  (Or the 5th price rise in 12 years).     45¢ – 1992 (effective 2 January 1992)     50¢ – 2003 (effective 13 January 2003)     55¢ – 2008 (effective 1 September 2008)     60¢ – 2010 (effective 28 June 2010)     70¢ – 2014 (effective 31 March 2014)     $1.00 – 2016 (effective 4 January 2016) Shelly...

The Australian Federal Government Commonwealth Postal Ombudsman is USELESS.

I mean I have my own experiences of the Commonwealth Postal Ombudsman - and after all the lying, the buck passing and giving me the run around, and in summary - they can basically go fuck themselves. But in amongst the comments section of assorted news reports, and in forums, comments like as follows are coming up more and more and more...... This: Have done that and basically received a response suggesting I take it up with Australia Post again: the Ombudsman is not prepared to do anything. If the Ombudsman does nothing with these small complaints, Australia Post will just continue to bandaid each complaint and not fix the endemic problems in the system   + Unfortunately the postal ombudsman is no earthly use, being somewhat less functional than mammary glands on a stud bull. + The ombudsman isn't worth spit.   + I would also follow up with the Postal Industry Ombudsman if you can't get satisfaction, but I wouldn't hold my breath for an acceptable outcome. + Just w...

It's time to start independant postal services.

There are SO many complaints about letters going missing or not arriving at all. (Hands up here - Four bowel scan kits have not turned up - amongst all the other bullshit) And while the idea of a NATIONAL uniform postal system, once had merit at around the time of Federation..... Smart operators ought to be able to undermine much of Australia Posts "legal monopoly". in terms of regional / local and other delivery systems. I won't go into deep analysis. This legislated monopoly of Australia Post - which includes enormous amounts of internal theft, things going missing, things never being delivered, the total lack of follow up and accountability...... And you can deliver "mail" under 250 grams, but only if you charge 4 x the price of what Australia Post does... I think it's time for the lynch mob mentality - of creating competition postal services, and taking on Ahmed Fahour and the Federal Government and it's departments.... Standing up to these people an...

Bracing for the $1 Christmas stamp price hike

This is a good article - with a variation of the issues - and insightful commentary. Mail theft, rising prices and the entitlement mentality - everything for nothing, etc.. Issues reflecting the basic issue of "doing business with and via Australia Post".. Unbelievable. http://www.smh.com.au/small-business/managing/bracing-for-the-1-christmas-stamp-price-hike-20151217-glpnq0.html Bracing for the $1 Christmas stamp price hike Date December 21, 2015 Nina Hendy Australia Post is hiking prices on stamps as the volume of letters continues to fall and it turns its focus to parcel delivery. Photo: Joe Armao    If you run a small business, you're no doubt bracing for a 43 per cent price hike on Australia's basic postal rate, set to be introduced right after Christmas. The Australian Competition and Consumer Commission has approved Australia Post's ...

Australia Post blasted on Facebook

The comments after the article are rather fucking pointed. But you see, while the title of this story is rather good, the facts are that the Customer Relations Care Team at Australia Post, are SO busy drowning all feedback on their Facebook page, that like for every 2 lines of feedback, there are like 10 Happy Times Australia Post advertisements, smothering them. It sort of negates the title of the story a bit... Not that the title isn't accurate, but all the complaints are buried in deliberately placed advertisments, spread over hundreds of pages of festive crap. It's kind of like trying to find the shit in the swimming pool, after it's been fed through a blender.... Denial, Denial, Denial - cover it up, delete it, bury it, obscure it, really fuck around and piss off already really pissed off customers.... Yeah, yeah, yeah - trump the social media team... by putting the couriers on speed dial, instead of wasting your time on their face book page, telling them to go fuck th...

Meanwhile back at the ranch...

While Tweedle Dumb, Tweedle Dear and Tweedle Noodle Doodle, try on their bullshit - the world has passed them by. https://www.zoom2u.com.au/ https://www.zoom2u.com.au/delivery-services/ https://www.sendle.com/#pricing The start-up has partnered with courier companies Fastway, Couriers Please and now Toll, borrowing on their large national delivery network to offer the parcel service across Australia. Door-to-door also means time is not wasted lining up at the post office. In terms of pricing, this is how Sendle compares to Australia Post according to the start-up: Size     Australia Post pricing     Sendle pricing National 2kg/8L     $12.15 – $23.95 (1-2kg)     $10.75 National 5kg/20L     $15.30 – $40.60 (4-5kg)     $14.75 National 10kg/40L     $20.55 – $68.35 (9-10kg)     $18.75 National 2kg/100L     $33.15 – $134.95 (21-22kg)     $24.75...

Glen Stephens vs. Idiot Management of Australia Post and Fahour.

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This guy has done a first rate story - documented everything, and taken a few well placed swipes - where they have been earned. https://www.glenstephens.com/snjune15.html     Australia Parcel Post a MESS I am a large sender and receiver of parcels domestically, and have been for my 35 years as a dealer.  I am speaking below from long experience. Ten or 20 years ago, I’d happily mail or order a carton with no tracking, and be 99.99% sure it would be there next day, to/from anywhere in a 100km radius, and a day or so later to/from Melbourne or Brisbane etc. They all arrived. Maybe one parcel a decade might go AWOL.  An amazing record, and AP should be proud they ONCE did a good job.   Yes it is pretty hard to lose a CARTON I agree, and so it always was.  They all arrived.  In recent years all that has charged. Sadly.  A bunch of fat cats paid wages in the Bill Gates league, have dragged the service standard back to levels neve...