"But Australia Post blocked those moves"
Mmmmmm super awesome.
"Seven News used Right To Information laws to request documents on reliability but Australia Post blocked those moves."
Follow the link to watch the vids and pics...
https://au.news.yahoo.com/a/30828160/australia-post-tested-on-promises/
'Service drops but price goes up': Australia Post tested on promises
- Mike Duffy
- February 15, 2016
Australia Post promises to deliver, but there is no guarantee that it will be on time or to the right address.
From January, regular post became more expensive and slower, up from 70c to $1 and taking up to six working days.
A more expensive priority service was also introduced.
Businessman Oscar de Vries, who relies on Australia Post to make deliveries for his razor business, said: "Service levels are dropping, but the price is going up, in our case by 45 percent".
"When it goes out of the door here to the customer, we basically have to pray, hopefully it all arrives,” he said.
Seven News used Right To Information laws to request documents on reliability but Australia Post blocked those moves.
As part of a 7 News investigation, 50 letters were posted - some just 100m away, others to different states. Photo: 7 News
So, to test the concerns, 7 News posted 50 letters, half priority, half regular.
Ten were sent from a letterbox in Balmain to an address just 100m away.
The five priority letters arrived within 24 hours, which was pretty good.
Of ten letters posted just 100m down the road, one regular letter never reached its destination.
Four of the regular letters arrived inside just two working days, but one regular letter never turned up, seemingly lost in the post.
Speaking to customers in the street, one woman pointed out the price rise, while another man said the the service was "definitely poor".
"I think it can be improved dramatically," a customer said.
Seven News also sent letters to Sydney, Melbourne, Adelaide and Brisbane houses.
Adelaide received nine in five business days but one regular never arrived.
Perth received nine within three working days and the last within five.
Melbourne received seven within three, the remainder in four.
In Brisbane, one priority arrived in two days, the remaining nine in four working days.
Last year, Australia Post suffered a full-year loss of $222m.
The reason given was that in the age of the internet, fewer people are relying on traditional mail.
Australia Post said there has been no reduction in its performance levels.
In January, it delivered 98.6 percent of letters on time or early, better than the government requires.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Some basic number crunching on the mail out would have been interesting.
In going by those 50 letters.... x 2 = 100 for a percentage basis.
6% of them were stolen / missing = 94% of mail delivered, so that is below the 98.6% they claim to be performing at.
The article is poorly written... but
Delivery within the same state
| Posted for delivery | Estimated delivery time (business days) |
|---|---|
| Within metropolitan areas of capital cities, or within the same city or town or an adjacent city or town in the same state | 1 day |
| Between metropolitan areas of capital cities and country locations | 2 days |
| Between country locations | 2 days |
Delivery between states
| Posted for delivery | Estimated delivery time (business days) |
|---|---|
| Between metro areas of capital cities | 2 days |
| Between metro areas of capital cities and country locations | 3 days |
| Between country locations | 4 days |
Regular letter prices
Delivery in 2-6 business days within Australia
OK for the priority letters - $1.50 each - of the 10 and 10 regular? (I nevver watched the vids either) posted to a delivery point 100 meters away
But for the rest - without watching the videos and going from the incredibly poorly written article, it looks like between the issues of within state, and insterstate and country areas, and the plain postage and priority postage, that Australia Post has something like a 40 - 60% on time delivery - and a 6% theft / misdelivery rate.
And now with email etc...
Getting a GOOD second hand PC - like $200 - 300. A basic 3G phone that is capable of tethering - $50. A basic mobile plan with plenty of data - $40 a month.
A LINUX operating system (Xubunut - very XP like in the interface), and a GOOD office software package - Libre Office - all free & brilliant.
That is like $300 - $400 all up.
Email - negating the time to get the envelopes, 2 trips to the post office, time addressing and paying for them etc.....
Comparing MY best with their best... rounded up to $6 a letter....
I can send 67 priority express letters, from my computer, which arrive anywhere in the world, almost instanty..... and have a reasonably decent computer system, and a mobile phone, that I can do a shit load more work on... for YEARS.
Sending 7 emails a month, instead of 7 priority letters a month, pays for the cost of my mobile phone account.
And not going to the post office, picking up the envelopes, and then taking them back.... and, and, and, and...... finding car parking places etc... SAVES a shit load in TIME which equals MY COSTS....
"All on the computer + send from the computer = so simple + so fast."
And I can do this for decades....
100 priority letters a year, sent by email = $600 in direct costs
x 10 years = $6000....
Add on all the other costs... time, distance, travelling, chasing up lost and stolen shit....
Pfffffttttttttttttttt - when it comes to Australia Post stealing your shit, the costs in time and lost product and lost customers etc., etc., etc., are incalculable.
Or I can send 67 letters via Australia Post - with it's 6% theft / missing rate, tracking that doesn't work, and their 40-60% delivery on time, and a guarantee that if they fuck it up - like the mail that gets stolen, I will have to spend weeks chasing this crap up for no result. Time = $, in Australia Post's case, it costs you $$$$$$$$$; and have absolutely nothing to show for it.
Compare your letter service options
| Service | Benefit | Delivery time | Price |
|---|---|---|---|
| Regular | Cost-effective | 2-6 business days^ depending on destination | From $1 (Concession 60c) Buy stamps |
| Priority | Speedier delivery | 1-4 business days^ depending on destination | From $1.50 (Concession $1.10) Buy Priority labels |
| Registered | Tracking and signature on delivery for important mail | 2-6 business days^ depending on destination | From $4.80 Buy now |
| Express | Premium service, next day delivery, tracking | Next business day* | From $5.75 Buy now |
I pick email - every time, or couriers, for physical objects that must get there.
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