Guaranteed Next Day Delivery - Fat Head Fahour can't count.

These lying arseholes are still pulling this caper.

This little asterisk "*" is the fucking cop out clause.

The tricky fine print, is NOT a guarantee, to actually deliver the product, by the next day, on the listed "high frequency, heavy traffic" routes.

The guarantee is - IF they,"Australia Post" do not deliver the item the next day, AND if your prepared to cue up at the post office for 20 minutes during your lunch break, or to stay on hold for an hour and a half, on the phone,or to go online and go through tons of bullshit rigmarole to establish an online account with Australia Posts idiot online portal - where you are chasing them up, that they, will supply you, with a replacement satchel...

I assume that this includes conditions such as including proof of purchase, including the tracking number, allowing Australia Post 10 days to investigate the issue - and then not get back to you, and then you have to make numerous attempts to contact them.... and then resupply them with everything, because they lost the lot, that you provided them with the last 3 times.... 

Instead of including a replacement satchel, to the sender and receiver with every fucked up delivery - as a matter of course.

So these arseholes have the temerity to play misleading word games, and give YOU the fucking run around big time, to get the replacement satchel - when they fail to deliver on time, which is what you paid them for, and at face value, what the "Guaranteed next day delivery" states - minus the chasing up of the exact meaning, through the fine print.

The "guaranteed next day delivery" is nothing but an overall scam, and a fucking conjob from the very beginning.

The "guarantee" is worth fucking nothing, and they don't voluntarily reimburse both the sender and receiver - which should happen automatically, but they are quite happy to make 2 or more people jump through endless loops, to get the replacement satchel - for hours....

And because that is such a fucking pain in the arse to do, the shit heads in Australia Post get out of reimbursing people for the late deliveries because most people are not prepared to accrue huge losses in chasing this up...

So the management of Australia Post, with Fat Head Fahour at the helm, are a pack of con artists and thieves.

Here is the Australia Post Con Job, detailed in the fine print.

http://auspost.com.au/parcels-mail/express-post-guarantee.html

What happens if my Express Post item is not delivered next business day?

If we don't deliver your Express Post item in line with our guarantee, we will provide you with a replacement envelope or satchel or refund the cost of posting your parcel.

Visit Express Post guarantee for full details and service conditions.

Please contact us if you believe you may be eligible for a replacement Express Post item or a refund of your postage charges.
 
Please note: the guarantee also applies for Express Post Platinum, but does not apply for Express eParcel.

And here is where the online link from the previous web page goes - and by the way, DO NOT sign up for anything with Australia Post - avoid these con-artists at all costs:

https://auspost.com.au/portal/#/register/missing_late_item

Missing item enquiries

* Required 

Enquiries about missing items must be submitted through My Support, our secure online customer support portal. 

You need an Australia Post account to access My Support. Sign up once and you'll be able to create, manage and track all future enquiries and communicate directly with our support staff.

Create an account

First name *

Last name *

Email address * (you will use this to log in)

Confirm email address *

Password * 

Confirm password * 

[____]   I have read and accept the Australia Post account terms and conditions and acknowledge the Privacy Policy. *

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And Fat Head Fahour, the idiot CEO, knows all about the previous postings on this subject of the "Express Post Guarantee" on this blog about this barefaced scam, and the useless fuck of a stupid man hasn't done anything about it.

Unreliable delivery times, a slyly worded contract, the management of Australia Post don't make voluntary restitution, they leave it up to the receiver and the sender to spend their time, money and effort to chase this up - And all the management of Australia Post does, is fuck them around, every step of the way...... 

So I had some contact with some people where this subject was brought up.


Company A sends package to a Dealership B, by guaranteed next day delivery express post - on a network CBD to CBD route - 150Km apart (capital city to regional city).

Package is posted Thursday.

Does it arrive Friday? No.

Saturday? No - and the regional city post office is closed on a Saturday,and they don't deliver Saturday,

Sunday? Forget it - so Sunday doesn't count.

Monday - Nope.

Tuesday - Success.

FOUR DAYS to do a guaranteed next day delivery.

Living Proof that Fat Head Fahour and his team of retarded termites, can't count, and the promised "express post delivery times" are not worth shit.

Too bad if it's an urgent send - like break down parts, medications etc....

The sender gets ripped off, the receiver gets shafted, and Australia Post - just fucks everyone around, from arsehole to breakfast - and they declare that ripping the customers off, lyig to them via bullshit word games and then fucking the customers around even more is a worthwhile activity.

You dumb fucks.

Hmmmmmmmm.