LETTER: Australia Post continues to downgrade its services


http://www.qt.com.au/news/australia-post-continues-to-downgrade-its-services/3028693/

I LIVE on my own land at South Ripley on the edge of what is now a thriving community.

Here, I enjoy all the benefits of being close to suburbia without being part of it.

This is great, except for one fly in the ointment; Australia Post refuses to deliver small parcels to my home.

This includes mail order items that I have to pay postage on.

I have to travel into Raceview post office (an 18km trip), to pick up items that I have paid to be delivered to my home. This also includes registered letters.

When the once great Australia Post was contacted about the problem their response was "that it is not the policy of Australia post to deliver parcels to homes".

As my friends would say: "this surely can't be right".

Is it no wonder that this once great Australian icon is now going down the gurgler due to privatization.

Am I just a crusty old whinger who expects the service that I pay for, or are there others out there who have had a gut full of being charged more for less?

KEITH OADES South Ripley

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Brassallcitizen - Brassall
2 days ago

Amazing that a once great business can have such a lack of customer support especially as it is those customers that have enabled its growth. Also especially that it now runs at a loss and has a CEO that has an annual income of approx 4.8 million of whom selects to claim half of it as a tax deductible donation to another business of which his relative is the boss.

NevCo - Basin Pocket
2 days ago

The epitome of how NOT to run a business , decrease services and increase the costs. Surely this " CEO " cannot continue in the position ? I wonder what he " knows " that he can be totally inept and still keep his position.


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