Australia Post - Complaints Handling Proceedures.



= Totally Worthless.

Australian Standard

AS 4269—1995



Complaints handling.


The following interests are represented on Committee OB/9:

Australia Post

Australian Consumers Association
Australian Council of Allied Health Professions
Australian Federation of Consumer Organizations
Department of Consumer Affairs, N.S.W.
Insurance Council of Australia
Law Consumers Association
Law Institute of Victoria
Law Society of N.S.W.
Life Insurance Federation of Australia
Motor Trades Association of Australia
N.S.W. Law Reform Commission
Office of Consumer Affairs, Qld
Office of Fair Trading and Business Affairs, Vic.
Retailers Council of Australia
Trade Practices Commission


3.12


The customers say, "Epic Fail".


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