No "Attempted Delivery"


http://www.productreview.com.au/p/australia-post.html


PC

Sydney
    5 reviews
    2 comments
    1 answer
    3 helpful votes

No "Attempted Delivery"

1 out of 5, reviewed on Jan 27, 2017

Local delivery contractor constantly "attempts" deliveries without ringing or leaving cards.

Three out of four deliveries this week were "attempts" when someone was home.
Never knocked, didn't leave a card.

I got the fourth because I spotted him in his van and asked for it.

I didn't trust he would "attempt" to deliver. Total crap service.

Might as well use StarTrak or some other 1/10 customer service company.

It'll cost less for the same crap level of customer service Australia Post has reached.



Comments

Post a Comment

Popular posts from this blog

Fuck the Australia Post National Crawl Center

Image
Awwww Australia Post.... Terrific.  People are so impressed with the service given by so many people in Australia Post.... The universal "Attempted Delivery" card being placed in the mail box, when the driver not only didn't bring the parcel, they never even came and knocked on the door.... Outrageous prices........ Parcels and letters going missing..... Registered mail never arriving, or getting signed for by the contractor and disappearing.... The tracking system that doesn't..... Mail taking 3 weeks to be sent from one suburb to the next......  What could be politely described as the "Go fuck yourself" policies and customer service when things are damaged or stolen.....  Packages "that could not be delivered", that end up in some Post Office,  far away, and the staff there,don't give a shit, can't find it and stuff goes missing and the customers get the run around etc... And REALLY BAD customer service..... The National Call Centre's...
Read more

Post Offices + PO Boxes = Pffft.

Image
https://www.facebook.com/australiapost/posts_to_page/ ‎ Deanne Hanchant ‎   to   Australia Post 15 hrs  ·  We have a Post Office box and most of our mail is addressed to it, however, there are some Government departments and overseas deliverers that will not mail to a PO Box and insist on a street address. We do not have a street delivery where we are. The local PO has told us that anything not addressed to our PO Box will no longer be put into our box but will be kept inside behind the counter as per Australia Post advice.  When I rang Australia Post to query this they said it is  NOT the case in an area where there is no street delivery (which is what we were told when we first got a PO Box) and it is the local PO who have made this decision, not Austpost. We took the PO Box in the first place so we could actually get our mail because we couldn't get to the shop when it was open! This new policy will affect a number of customers. Do we all just cancel our...
Read more

Australia Post gets a Snake Oil Salesman as it's new CEO.

Image
Vitamin company Blackmores chief executive Christine Holgate will be the new chief executive at Australia Post. First comments: Ms Holgate said she felt privileged to be appointed as CEO of such an iconic Australian corporation and, "one of the most resilient and successful postal businesses anywhere in the world". What she really means that she is either completely out of touch with reality or is a weasel wording corporate bullshit artist. What she said can be rephrased as "Australia Post is dying a lingering death and is an abject failure - that pretty much everyone in Australia it totally fed up with all their bullshit and is using other delivery services - if only to get away from the stolen parcels, late deliveries, being carded and bad service." Qualifies as being able to talk out her arse. [  ] Tick Previous Job. Snake Oil Salesman to the Profoundly Neurotic - "Ease your ailments with our potent magic pills". Sells mostly useless over priced shit of...
Read more