Australia Post promoted 'Multi-Currency Cash Passport' Mastercard for OS travel - pure bullshit, run by morons.



https://www.facebook.com/australiapost/posts_to_page/


‎Rob Brew‎
to
 Australia Post
February 11 at 1:11pm · Canberra, ACT ·
Obtained Australia Post promoted 'Multi-Currency Cash Passport' Mastercard for OS travel over Nov 2016 to Feb 2017 period.
Noting Australia Post don't own the service and they act as an agent, my experience tells me there are less complex and more user friendly options available.
One of my cards simply stopped working while OS (it just stopped allowing ATM withdrawals). Additionally, the card management process of getting funds onto the card, cashing it out, etc are convoluted, cumbersome and not user friendly.
Further, calling the customer service number takes you through a lengthy automated ID confirmation process and when you finally get through to the appropriate area to speak to a human, they then conduct a further, even longer ID confirmation process. All up just under 4 mins of choosing options, answering security questions even before they address the reason why you rang up on the first place.
Definitely won't be using it recommending this travel card in the future.



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