Nieve, too nice and on the ball.



https://www.facebook.com/australiapost/posts_to_page/


Michelle Edwards‎
to
 Australia Post


Quick one- can you tell me where my mail is going?

Several times now, we've posted pretty important things, like tax returns, or registration paperwork for professional bodies, and they've never arrived at their destination, despite adhering to stamp and weight guidelines (I can guarantee this, because I sent them from the post office, had them weighed, bought the envelopes etc)

I feel like as a postal service (with ever-increasing postage prices, mind you) this is your primary job. This "service" has been extremely disappointing (and frustrating, and problematic when the continuation of my job is contingent on you appropriately delivering the paperwork I am posting), so please tell me, where is my mail going and when will it get to where it needs to go?



‎Roscoe Montgomery‎
to
 Australia Post

So i post a parcel to the value of $750 at Kahibah Post Office with a FedEx shipping label attatched. It gets picked up by an Australia Post contractor then mysteriously vanishes into thin air. FedEx have no record of receiving parcel despite having tracking number. Australia Post wont reply to my emails. Time to get the police involved i think. Mail theft is a serious offence.


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