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David Choi I recently had to get my passport renewed & I have to raise some concerns on how some of your staff processes such requests. I first had my passport photos taken from a professional store that specializes in them, then downloaded & filled in the required forms. I thought it would be a pretty straight forward process, but boy was I wrong! First stop: Rhodes Post Office. The lady at the counter reje cted my photo, first claiming that I shouldn't have taken it wearing my glasses. I had to point out the section on page 1 of the application form where it clearly stated: "show your eyes clearly through glasses—if you wear them—with no flash reflection off the glasses, and no tinted lenses (if possible, avoid heavy glasses frames—wear lighter framed glasses if you have them)" My photo met all of the above requirements. She then claimed my glasses were creating a “shadow” over the face & told me I had to re-take the photo. Second stop: Wen...

Fuck me..... Having been hit with the shitty end of the Australia Post stick - I really feel sorry for the people that get fucked around and ripped off by the terds who work in, for and manage Australia Post. The standard of attitude is appalling. This is not to say that the pot of soup is entirely bad, but a big terd floating around in the pot poisons the whole stew. Here we go. This is one of the best ones I have seen in a LONG time..... ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Wensday Maguire Over the many many years I have been a customer of Australia Post and have encountered inadequacy of service which I had not previously considered possible, as well as ignorance and stupidity of monolithic proportions. Please allow me to provide specific details, so that you can either pursue your professional prerogative and seek to rectify these difficulties, or more likely I suspect, so that you can have some entertaining reading material as you while away the working day...

Krystal Mu AUSTRALIA POST GET YOUR ACT TOGETHER AND GET NEW EMPLOYEES..  I AM REALLY SICK AND TIRED OF CALLING UP AND HAVING TO FIX *YOUR* MISTAKES.  TELL YOUR LAZY ASS EMPLOYEES TO STOP LYING AND GET OFF THEIR ASS AND FIND OUT WHAT THE PROBLEM IS.. INSTEAD OF F***ING AROUND AND SENDING ME IN CIRCLES.  YOU HAVE LOST OVER 100 OF MY PARCEL SINCE THE BEGINNING OF THE MONTH AND YOU HAVE DONE NOTHING TO RESOLVE THIS .  I AM TRYING TO RUN A BUSINESS HERE. WTF ARE YOU TRYING TO DO? IS THIS HOW YOU RUN A BUSINESS?  YOU ARE CONSTANTLY TELLING OUR CUSTOMERS THAT WE HAVE NOT LODGED A PARCEL IN, THIS MAKES NO SENSE. WHY WOULD WE GO TO THE TROUBLE OF PRINTING OUT A MANIFEST AND PAYING FOR THE PARCEL TO BE POSTED WHEN WE HAVEN'T YET. WHY THE F*** WOULD WE WANT TO PAY FOR NOTHING TO BE SENT OUT?  NOT F***ING HAPPY Juliet Lai Can you please explain to me why my parcels have gone missing and no one seems to be able to give me or my customers a proper answer?...

Hayley McLennan Customer service in its finest form, lodge complaint as I PAID for my mail to be placed on hold (as the worker at post office said this cost you as you are getting a service) only to arrive home to mail and parcels being delivered....  Ring and make a complaint, 2 weeks later and no phone call after being told someone would call in 2 days... Go into post office no one can help there...  Call up its been investigated, so sorry, won't happen again, well I have paid for a service I didn't receive, response we will get consultant to call you back but that can take up to 10 days...  Oh in the meantime we know you need to put your mail on hold again, trust us this won't happen again, can't even call a customer back, how can I expect you to place mail on hold even when you pay for the service Australia Post   Hi Hayley Thank you for contacting us and I'm really sorry that this has happened. I can see from your file that we are currently inves...

More fabulous fuck ups on the Australia Post Facebook Page Bianca Gauci Bor g posted to Australia Post Hi aust post can you please explain to me how come this morning whilst I was home - no postman / delivery person rang my door bell to give me my package??? Instead just place a card in the letterbox!?!?!? This is not acceptable!   Chris Reid     Nothing new here Bianca. This happens EVERY time for me.    Latest one is I just received an email from Aust post 10 mins ago, saying they 'attempted delivery' (Um, well they didn't because I'm always at home with my door open) - but this time they sent the email telling me they tried to deliver before even putting the card in my letterbox TELLING ME TO GO COLLECT !!!    Its a joke I actually pay for delivery and (a) they don't attempt at all. (b) I have to waste my time, petrol, and energy going to collect what I paid to be delivered - after 4pm mind you......, then stand in a queue, and come ...

http://www.watoday.com.au/business/bad-letter-day-for-post-staff-as-bonus-shrinks-20121210-2b5pl.html Bad letter day for Post staff as bonus shrinks Date December 11, 2012 Clay Lucas Cuts … staff will receive a $100 Post voucher. Photo: Josh Robenstone CHRISTMAS is always the hardest time of year for Australia Post - last year was its busiest ever thanks to the boom in online shopping. As a result, staff are grateful for the modest bonus they usually receive when the government-owned business turns a profit. Last year, they got $500 after Australia Post turned a $241 million profit. It was, chief executive Ahmed Fahour said, ''a gesture of goodwill in recognition of employee performance''. ...

Shaun Fewings posted to Australia Post 50 minutes ago near Sydney, New South Wales Dear Australia Post, please don't send customers tracking advices declaring their postage paid deliveries are en route when your lazy, subcontracted drivers don't bother to deliver them nor leave a pick-up notification. You need to clean up this practice once and for all! Australia Post Shaun if you are not happy with the content of this site perhaps you should not visit it in the future. We are confident that the majority of the viewers find our content entertaining and valuable. If you like I can help you to leave? Please refrain from writing abusive posts about our hard working drivers or you will be banned from this site, this is a family friendly environment not your backyard. -Paul ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Samuel Christopher Allen posted to Australia Post about an hour ago near Perth, West...